Our History

Evolving with healthcare delivery

KairoiOptimize was launched in 2019 following a lengthy incubation period. Our company, Kairoi Health, evolved from a consultancy advising the healthcare industry to its current focus on software solutions. Driving this evolution was the founders’ growing awareness of productivity as a core issue in healthcare, now and especially in the post COVID-19 future.

In recent years the industry has responded to intense pressures to improve quality of patient care, corral costs, and broaden access to care. Yet, as attention rightly focused on these areas, the urgent need to improve clinical productivity, as a means to those ends, was largely ignored.

The Core Insight

The company’s core insight—that clinical scheduling could be optimized by applying the processes of quantitative logistics—emerged when Dr. John Golenski met Russ Lee (see Our Team) while working in adjoining offices at a  large California medical provider. Their conversations convinced them to gather data and try out their approach to clinic scheduling. Test results were promising, so our company focused on clinicians’ schedules in a way that would optimize the use of their time. 

Product Development

Developing our technology over several years, we analyzed data from a wide range of outpatient clinics. Our analyses demonstrated increases of 10 to 30 percent in capacity and productivity through the use of our tools. Cloud-based platforms then made it practical to develop KairoiOptimize as a SaaS solution, easily deployed with minimal investment and training.

Positioned for the Future

As more clinics and practices realize productivity gains from using KairoiOptimize, we continue to incorporate results and feedback into ongoing product improvements and shareable insights.

The demand for efficiency in healthcare delivery will become more acute as capitation and clinician shortages converge. Clinics and practices must become as efficient as possible with their most valuable resource—the time of highly trained professionals—in order to best serve patients.